Privacy Policy
Privacy Policy
Effective Date: 5/29/25
Lumina Wellness Clinic we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.luminawellnessclinic.com, as well as your rights regarding your personal information.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when scheduling appointments, filling out forms, or contacting us.
Health Information: Details related to your mental health history, treatment preferences, and other relevant medical information necessary for providing care.
Payment Information: Billing details, including credit or debit card information, used to process payments for our services.
Website Usage Data: Information collected automatically through cookies and similar technologies, such as IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the collected information to:
Provide and manage mental health services, including scheduling and treatment planning.
Process payments and manage billing.
Communicate with you regarding appointments, treatment updates, and administrative matters.
Improve our website and services by analyzing usage patterns.
Send promotional materials or newsletters, if you have opted in to receive them.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Healthcare Providers: Other professionals involved in your care, with your consent.
Service Providers: Third-party vendors who assist with billing, IT services, or other operational needs, bound by confidentiality agreements.
Legal Requirements: When required by law, such as in response to a subpoena or similar legal process.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information, subject to legal and contractual obligations.
Withdraw consent for certain data processing activities.
To exercise these rights, please contact us at info@luminawellnessclinic.com.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly without cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lumina Wellness Clinic
2615 Pacific Coast Highway, Suite 330
Hermosa Beach CA, 90254
Phone: 310.598.6850
Email: info@luminawellnessclinic.com